We are Neighbors for Better Water
We are volunteer homeowners who would like safe, clean and reliable water at an affordable price.
Printable Proxy ( What is a proxy?)
Our Flyer
Say No To Impact Fees
The Palo Alto Park Mutual Water Company is proposing to add Impact Fees to the Bylaws this year. These are $2500 to $10,000 fees the company charges when you make a change to your property. The Company has charged this in the past for minor changes to a house. Members have had to go to court against the Company to protect themselves. Don’t let them do this!
Our Candidates

I am Delphine Hill. I’ve been a resident of East Palo for the past 15 years, and my husband has been in the community on Addison Ave for over 40 years. I work in the Insurance industry as an Auditor. Almost as long as I have lived here, there have been issues with the quality of our water and the operation of the company. I am choosing to run for the board to add a fresh look at all that’s needed to help get better quality water with an affordable price. Also, to have transparency with the members, as well as improve the reputation and trust within the community. With my background in business and accounting, I aim to collaborate with the staff, the state board, a CPA (for full financial audit) and the community to achieve progress. In addition, listen to everyone’s concerns and make concrete decisions that will benefit the community. It’s all about better quality and better management.
Soy Delphine Hill. He sido residente de East Palo durante los últimos 15 años, y mi esposo ha sido parte de la comunidad en Addison Ave por más de 40 años. Trabajo en la industria de seguros como auditora. Casi desde que vivo aquí, ha habido problemas con la calidad de nuestra agua y con la operación de la compañía. He decidido postularme para la junta directiva con el propósito de aportar una nueva perspectiva sobre todo lo que se necesita para lograr agua de mejor calidad a un precio accesible. También deseo fomentar la transparencia con los miembros, así como mejorar la reputación y la confianza dentro de la comunidad. Con mi experiencia en negocios y contabilidad, mi objetivo es colaborar con el personal, la junta estatal, un contador público certificado (para una auditoría financiera completa) y la comunidad para lograr avances reales. Además, quiero escuchar las preocupaciones de todos y tomar decisiones concretas que beneficien a la comunidad.

I am Annie Jenkins. If I don’t know you yet, I look forward to meeting you. I went to Ravenswood high school until it closed in 1976. I was able to buy my home in the Palo Alto Park neighborhood in East Palo Alto in 1989. My daughter was born and raised here. I worked for myself handling all aspects of two different businesses for 45+ years (and still do) and started and ran a non-profit for several years. My daughter and I love our neighborhood and our neighbors. We plan to stay here forever. My interest on being on the PAPMWC Board is to try to improve the quality of the water. It is very expensive to have this well water in our homes – on appliances, fixtures and plumbing. Not to mention the possible long term health concerns with drinking it, so home filtration or water delivery is needed, but not always affordable on top of our water rates. I believe we can do better than what we have now.
Soy Annie Jenkins. Si aún no tengo el gusto de conocerle, espero poder hacerlo pronto. Asistí a la escuela secundaria Ravenswood hasta que cerró en 1976. Pude comprar mi casa en el vecindario de Palo Alto Park, en East Palo Alto, en 1989. Mi hija nació y creció aquí. He trabajado por mi cuenta manejando todos los aspectos de dos negocios diferentes durante más de 45 años (y todavía lo hago), y también fundé y dirigí una organización sin fines de lucro durante varios años. Mi hija y yo amamos nuestro vecindario y a nuestros vecinos, y planeamos quedarnos aquí para siempre. Mi interés en formar parte de la Junta de la Compañía de Agua Mutual de Palo Alto Park (PAPMWC) es tratar de mejorar la calidad del agua. Tener esta agua de pozo en nuestros hogares es muy costoso: afecta los electrodomésticos, las instalaciones y la plomería, sin mencionar las posibles preocupaciones de salud a largo plazo al beberla. Por eso, la filtración en el hogar o la entrega de agua son necesarias, pero no siempre asequibles además de nuestras tarifas de agua. Creo que podemos hacerlo mejor de lo que tenemos ahora.
Failing Wells, Failing Leadership

A photo of the tap water that came out from a customer’s faucet.
- The State Water Resources Control Board has said well 6 is in immediate danger of catastrophic failure, and without well 6, the company will not be able to meet demand. Even with the contaminated well 7 being activated, it’s not enough.
- Water rates have more than doubled in the last 7 years with nothing to show for it.
- The current board has hired Niambi Lincoln to run the company after her mother retired. Niambi Lincoln is the General Manager, AND a board member, AND the treasurer, AND employs her husband AND brother.
- According to company financial statements, our payroll is 2 – 4 times higher than other similar water companies.
- In 2019 Neighbors for Better Water won the election to the board, but according to the San Mateo Court, General Manager Niambi Lincoln and the rest of the board manipulated the outcome by canceling the votes of particular members in bad faith so they could win.
What You Can Do
- Join Us (Renters Welcome) – Pass the word through your social media!
- Sign the Proxy (Homeowners Only) – By Dec 16 to be counted in the next board election!
- Donate for Mailing and Legal Fees
- Click on the articles below to be informed

- PAPMWC is the only failing system in the 3 county area!
- Our Wells
- State Water Board has “Significant Concerns”.
- See What EPA City Investigation Revealed!
- Why Spend an Average of FIVE TIMES MORE on Personnel than Nearby O’Connor Water?
- Katherine Loudd’s Salary INCREASED After Her Daughter, Niambi Lincoln, Took Over Her Job!
Articles
- News Article: Judge Overturns Water Election
- All in the Family
- History of Our Fight
- Read News Article: Troubled Water

- Water Company Reports over $2 Million in Repairs Needed
- Water Quality Citations
- Your Rights as a Member
News
- 2024 Annual Meeting Notes
- Neighbors for Better Water Wins Judgement, Judge Claims Board Acted in “Bad Faith”.
- Water Company Puts Lien on Everyone’s Property!
- Water Company Charges $2,700 for Meter
- Water Company Turns Away Almost $400,000 in Assistance from the State
- State Agency Says Help For PAPMWC is a Long Way Off
- Resident Group Files Suit Over Board Election
- Neighbors for Better Water Files Suit
- Water Company Loses Small Claims Suit From Shareholder
- Water Company Loses Suit Against State of California
- Recent inspection of the water company finds many violations!
- East Palo Alto Water Company Status in Limbo
Contact us: Neighborsfbw@gmail.com